The End is Nigh for Adobe Flash Player

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Once the cornerstone of many websites on the Internet, Adobe Flash Player is finally going into retirement. As soon as December 31, 2020 rolls around, support for the software will end. This means that it needs to be removed from your business’ technology before then. Adobe Flash Player was deprecated back in 2017, but its […]

Why There Has Never Been a Better Time for Managed IT

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Okay, time for some real talk: There is no denying that 2020 has held a few unique challenges for everyone who runs a business. Economic challenges, political tensions, and an honest-to-goodness pandemic have all thrown us all for a loop. As a result, it is important that businesses all adjust their technology priorities to survive. […]

Managed Services Have Never Been So Beneficial for Businesses Before

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With less than half of 2020 behind us, many of us would already like a re-do of this year. With a global emergency impacting the personal and professional lives of so many, businesses are struggling right now. For these organizations to survive, they will need to get the most out of every business investment. When […]

Six Things You Need from Your IT Service Provider Right Now

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While managed services have made more sense for businesses to utilize for some time now, current events have made it even more apparent that this model of IT support is the only feasible option for businesses going forward. However, it has also never been clearer that you need to be selective in who you choose […]

Tip of the Week: Keep an Eye on Your IT While You Aren’t There

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As the workers that power many businesses are remaining at home, remote solutions have proven to be a significant tool in keeping productivity moving. However, with nobody going into the office, monitoring your IT environment is necessary to make sure that the infrastructure you depend on is still in the right conditions. For this week’s […]

Tip of the Week: Fixing a Slow Internet Connection

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The modern business uses IT in so many ways that aim to make a business move faster, be more efficient, and ultimately, produce more than it would have without that technology. Each of these technologies are powerful in their own right, but they depend on two variables: electricity and a reliably fast Internet connection. When […]

Tip of the Week: Why Rebooting Can Fix so Many Problems

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There is quite possibly no more famous question in IT services than “Have you tried turning it off and on again?” While it may sound like a joke (and has quite often been used as one), could this advice actually work? The short answer: it does. For this week’s tip, we’ll explain why that is. […]

IT and Professional Services: A Strategic Relationship

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When you think of professional services, you may think about smart people doing important things that took them years to learn how to do. You may not, however, consider them the kind of people that lean on their technology to make their businesses work. This is because for the longest time, technology wasn’t a major […]

There’s Value in Outsourcing Your IT, Part II

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Old-school business information technology support isn’t necessarily wrong, but it most definitely isn’t cheap nor efficient. IT support strategies are developing in ways that some time ago, would have thought to be unheard of. Your business no longer needs a full on-site staff designated to maintaining network security or updating software. In part two of […]

Help Desk Makes IT Support Easier

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Downtime is a killer for any business. When a business is forced into confronting its technology support deficits, it usually means that they’ve been dealing with too much broken technology and downtime, and the costs associated with it. One way your business can avoid losing huge chunks of time to broken technology is to add […]

Tip of the Week: Proactive Maintenance Keeps Tech Running Smoothly

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Whether they are expected or not, there will always be situations when your business incurs some damage or loss due to natural disasters, downtime, or other issues. You might find that a little preparation could have kept some of the disaster at bay, and it could honestly save you a ton in terms of lost […]

Shrug Off Downtime with Managed IT Services

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Do you know what can completely kill a business’ momentum? Downtime. Businesses of all types look for a myriad of ways to save themselves the headaches that come from significant downtime. One way that is sure to reduce an organization’s downtime is by having conscientious IT management and support at the ready. One problem with […]

I Never Need to Call My Managed IT Provider, Do I Need Them?

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Business owners; ever sit down and run through all of your expenses and ask yourself (or your accountant) what you are actually paying for? We’ve been there. Technology expenses like hardware, software licensing, cloud hosting, management and maintenance, support, and service agreements all add up quickly and it makes it easy to question what you […]

Clearing Up a Few Common MSP Misunderstandings

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Let’s be real: the title “managed service provider” doesn’t cast much insight into what we do on a daily basis. Even when people understand what we do, there are a lot of parts that confuse them and lead them to false conclusions. As a result, we wanted to take a few minutes and go over […]

You May Be Surprised What You Are Missing Without a Help Desk

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Businesses these days rely on technology in order to function properly, but what happens when this technology doesn’t operate as intended? If your organization doesn’t have a dedicated help desk on-premise, you’re probably suffering from unnecessary downtime and technology troubles with no recourse. Of course, not all businesses have the luxury of hiring in-house technicians […]

Why It’s Great that Managed Services are Managed

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One of the key benefits of managed IT services is right in the title. It’s managed, meaning that you don’t have to worry about maintaining or configuring your systems. Many small businesses see these kinds of advertisements out in the world but don’t necessarily understand what services are being marketed to them. We’ll take a […]

Know Your Tech: Wizard

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At first glance, you might not think about computing when the term “wizard” pops up. However, there is a certain type of program that is used exclusively for the purpose of helping someone install something on their computer. A Wizard’s Goal Traditionally, a wizard has been represented by an old man with a beard, robes, […]

Managed IT Can Help SMBs Tackle These 3 Common Challenges

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It’s only natural that new and improved technologies will be challenging for employees to embrace and become accustomed to using. These challenges tend to shape how businesses will make their decisions as time passes. A few industry research firms have released their projections as to what challenges businesses will face in the coming months of […]

Tip of the Week: Easy Ways to Train Your Staff About IT

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You might wish that your employees know more about IT and its inner workings, and you’re not alone. SMBs often suffer from a lack of IT talent, and they might try to supplement this lack of proficiency by training employees on how to do basic computer tasks required to work effectively. Thankfully, you don’t have […]

Tip of the Week: 6 Truths to Guide Your PC Troubleshooting Efforts

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We’ve all ran into problems that weren’t easily solvable, even by technically-proficient people. In fact, it’s often the case that simple problems can be escalated far beyond where they deserve to be. Sometimes all it takes is a little outside perspective, and some out-of-the-box thinking, to fix an issue. The next time you run into […]