What You Need to Know About the Massive Solarwinds Hack
2020 has been filled to the brim with adversity and just as we’ve mercifully arrived to the end, the largest and most brazen cyberespionage attack ever has been carried out. Today, we’ll tell you what we know about the attack, what problems it caused, and what we should learn from it going forward. How Did […]
Is 2021 the Year Your Business Embraces VoIP? (It Should Be)
Since its widespread adoption, the telephone has proved to be a hugely beneficial tool for businesses of all kinds… despite the considerable costs that it can incur. Fortunately for your business’ budget, however, there is a far more cost-effective means for you to enjoy the benefits of telephony: VoIP, short for Voice over Internet Protocol. […]
Watch Out for Malicious Browser Extensions
Browser extensions are nifty little programs that can be implemented into your web browser itself, adding onto its capabilities and utility… at least, that’s the concept. Unfortunately, these programs also give cybercriminals a means of secretly launching an attack. The security firm Avast recently identified 28 such third-party extensions that have been installed—according to the […]
Even Santa’s Workshop Can Benefit from Managed Services
While some places get to take the holiday season off to some extent, other establishments are at their busiest—and as such, don’t have time for any inefficiencies. Let’s meet an employee from such an establishment, located far up north, to learn about how any workplace might benefit operationally from managed IT services. Taking a sip […]
Where MSP Services Come From
For most people, the term tech support is pretty self-explanatory. The terms managed services and MSP… not so much. Let’s go over what makes managed services and what we do as a managed service provider so different from the IT support you may be used to. To start, we’ll review where the idea of an […]
What Exactly Is a VPN?
One of the major shifts we’ve seen in business in 2020 is the establishment of the remote workforce. Stay-at-home orders brought on by the COVID-19 pandemic made it necessary for businesses to find solutions on how to securely transfer information from what could be unprotected networks. The virtual private network is a solution to this […]
How Managed Services Developed into What They Are
When you see that we offer tech support, you almost certainly have an idea of what that means. However, upon hearing about our typical service delivery for the first time, many people are really surprised by how different our services—as a managed service provider—are. These differences are not an accident. Let’s go back in time […]
Tip of the Week: Making Use of Chrome Actions
As the most common Internet browser, Google Chrome is in a position where they always need to be coming up with new draws to maintain their hold on the market. Their latest efforts may help them to do so. Let’s take a moment and examine what Chrome is implementing, and how you can use it […]
Improving Your Backup Strategy Doesn’t Have to Hurt the Bottom Line
If you are a regular visitor to our blog, you know just how important we think data backup is for any business that relies on data. If your business stores and creates data, you need to have a backup strategy in place. It’s that simple. Today, we want to discuss how to improve your data […]
Some of 2020’s Biggest Tech Flubs
It’s no secret that 2020 has been relatively tough on all of us, down to the technology that so many use and rely on each year. Now that we’re in the home stretch towards a hopefully better 2021, let’s look back at some of the technologies that didn’t deliver as promised and some of the […]
Tip of the Week: 5 Ways to Improve Mobile Business Etiquette
Mobility is important to today’s workers and can be valuable to many different types of businesses; so much so that businesses demand that employees stay connected. Sometimes, especially when in public, this can become a social problem. Today, we will discuss mobile phone etiquette and five ways that you can improve yours. Business Doesn’t Stop, […]
Some Consumers are Aware of Data Privacy, But It’s Not Enough
With the holidays approaching, and with the global pandemic still underway, online shopping is going to be under even more demand than usual in 2020. With all of these transactions online, it would stand to reason that people would be more keen to follow best security practices than ever before. This week, we take a […]
Have You Applied the Recent Chrome Patches?
Being told by an IT provider how important it is for you to update your software is probably a bit like your grade school teacher telling you how important it is to do your homework: of course they’re going to say it, it’s their job to do so. However, we’re telling you what the Department […]
You Even Need To Worry About Phishing In Your Text Messages
As serious as they are, cyberattacks are not always labeled with the most serious-sounding names. We are, of course, talking about phishing: the use of spoofed email addresses and fraudulent messages to get hold of data, or whatever goal the attacker has in mind. One of the silliest-sounding versions of phishing—smishing—has proven to be of […]
The End is Nigh for Adobe Flash Player
Once the cornerstone of many websites on the Internet, Adobe Flash Player is finally going into retirement. As soon as December 31, 2020 rolls around, support for the software will end. This means that it needs to be removed from your business’ technology before then. Adobe Flash Player was deprecated back in 2017, but its […]
A Few Budget Options for Your 2020 Smartphone Search
For the past couple of weeks we’ve taken a look at the 2020 flagship smartphones as well as some innovative new devices that are available now. This week, we will take a look at some of the budget options that are available to consumers. Not everyone has $1,000 to pay for a smartphone, but there […]
How Software as a Service Fits Into Your Business’ Technology Plans
Traditionally, if a business needed a solution to a problem, they would research which technology is the best for the problem they had and go out and buy it. If a company didn’t have the money to buy that solution, they would borrow to buy it so that their business wouldn’t stagnate and fail. In […]
How SMBs Use Social Media
Social media companies are some of the most powerful entities in today’s world. Their ability to connect people with others of like mind or specific wants and needs often goes overlooked because much of the experience of operating online in today’s climate is adversarial. With the average user spending roughly two hours and 24 minutes […]
Flip and Fold: Innovative New Smartphones
Last week, we explored the flagship smartphone market. This week we thought we would explore some innovative new devices. There have been some advances in some of the technology used by smartphone manufacturers to create cool new features. Today, we take a look at some of these devices. Samsung Galaxy Z Fold2 Samsung’s major contribution […]
Tip of the Week: Keep Google Keep Working For You
There are a lot of Android apps that are good for productivity, but Google Keep offers a particularly significant advantage. Today we’ll take a brief look at Google Keep and tell you about some features that will help you use it proficiently. Labels Instead of categorizing your notes into folders and notebooks, Keep is organized […]
