When Investigating the Root Cause of an IT Issue, Remember to Check Company Policy

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Downtime is something that no business wants to imagine, but it’s something that is practically inevitable if you don’t prepare for it. You’ll be forced to wonder how long it will take to get back in business, but how this problem occurred is also important to discuss. Understanding how IT downtime occurs within your organization […]

Tip of the Week: 3 Ways to Be Productive When Your Internet Connection Fails

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Modern businesses are reliant on certain parts of their infrastructure to keep operations functioning. For example, if your building’s electricity were to go down, what would you do? What about if you lost Internet access? Would your business be able to keep your employees busy, or would the downtime experienced be enough to cause panic? […]